Store Manager

Pet Family Limited; Bracknell; On-site; GBP 25,400 - 32,000; Full time

Benefits offered by this job

Staff discount on accessories

Staff discount on food

Discount on Dogwood Salons

Bonus scheme

Training and development

Wellbeing support

Shirts provided

Job summary

Pets Corner is seeking a Store Manager for our Wokingham store. This full-time role (37.5 hours per week, 5 days out of 7) offers hands-on leadership to a small team in a family-like business. You will deliver exceptional customer service and lead by example while maintaining store standards.

The position includes opportunities for training and development, staff discounts, and a bonus scheme. The role involves heavy lifting and a focus on pet products and customer care.

Qualifications

• Strong customer service orientation and ability to engage with customers and pets.
• Proven ability to lead and motivate a small team.
• Build and maintain positive relationships with customers.

Responsibilities

• Delivering exceptional customer service
• Going the extra mile for every customer
• Recommending the right products or services for customer needs
• Maximising sales and performance by identifying improvements
• Leading by example with a hands-on approach to train and develop the team
• Maintaining store and product presentation to high standards
• Keeping pricing, promotions and merchandising up to date
• Key holding responsibilities, opening and closing the store
• Maintaining accurate inventory through stocktakes and checking deliveries

Skills

Customer service

Team leadership

Customer relationships

Training and development

Merchandising

Job description

13.03 per hour

Permanent

Full-time

Full Time - 37.5 hours working any 5 out of 7 days a week*

We are currently recruiting for a Store Manager within our Pets Corner store based in Wokingham.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Store Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Store Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Store Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.

If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner and submit your application today.