Store Manager

Radley; Castleford; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a talented team in a vibrant retail environment. This role offers the opportunity to shape daily operations while delivering exceptional customer service and driving sales performance. You will inspire your team, cultivate talent, and ensure a premium client experience. With the company experiencing rapid growth across the UK and beyond, this is a fantastic chance to join a forward-thinking organization committed to excellence and employee development. If you're ready to make a significant impact in retail, this is the role for you!

Benefits

Enhanced annual leave

Flexible bank holidays

Sickness Pay

Life Assurance Cover

Healthcare Cash Plan

Employee Assistant Programme

Company Bonus

Product Discount

Time in Service Rewards

Birthday small leather goods gift

Sample Sale lucky dip

Cycle to Work Scheme

Season Ticket Loan

Qualifications

• Proven leadership skills with a focus on team motivation and performance.
• Strong commercial acumen and ability to analyze KPI data.

Responsibilities

• Develop and execute a premium client experience tailored to customer profiles.
• Build and coach a high-performing team while fostering an inclusive culture.

Skills

Leadership

Team Building

Customer Service

Commercial Intelligence

Communication

Job description

Radley Castleford, England, United Kingdom

Store Manager

We’re excited to be recruiting for a Store Manager to spearhead a team to greatness, someone who will motivate and inspire and wants to join the Radley journey to becoming world class.

Being part of the Radley retail Management team means being able to demonstrate an entrepreneurial spirit and being commercially astute, showing creativity and inspirational directive in managing their own business unit.

The great thing about retail management is that every day is different and you have the autonomy to sculpt what your day-to-day might look like, but some common accountabilities could include:

1. Developing and executing a premium client experience, tailored to your customer profile.
2. Build, train, and coach a high-performing team. Cultivate exceptional talent, sustain success and fill skills/knowledge gaps.
3. Demonstrate commercial intelligence through identifying sales and profitability opportunities. Answering quickly to competitor activity and analysing KPI data (sales, conversion, footfall, margin, ACS).
4. Foster and encourage a fair, equitable and inclusive work culture, always living up to our Radley values and #ProudtoBe adage. Partnering with the People Team for advice and guidance across team affairs.
5. Effective leadership and the ability to motivate a team to deliver high performance results.
6. Customer service focussed - The ability to lead a team to deliver exceptional customer service.
7. Strong communicator - Ability to communicate with both store team and central functions.

Our business expansion continues to grow rapidly across the UK, Europe and USA with an ‘all-in’ approach this offers great development and rotation opportunities for all our colleagues.

Would you like to be a part of the Radley success story? Apply today!

Benefits

• Enhanced annual leave (incl. holiday buy)
• Flexible bank holidays to suit you
• Sickness Pay
• Life Assurance Cover
• Healthcare Cash Plan of up to c.£900 per year
• Employee Assistant Programme
• Company Bonus
• Product Discount (up to 60%)
• Time in Service Rewards
• Birthday small leather goods gift
• Sample Sale lucky dip
• Cycle to Work Scheme
• Season Ticket Loan

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales, Management, and Customer Service

Industries

Retail Luxury Goods and Jewelry