Store Manager

Caffè Nero US; Cambridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the food and beverage services sector is seeking a Store Manager for their Greater Cambridge Area location. The role involves overseeing daily operations, ensuring customer satisfaction, and managing staff. Ideal candidates will have strong leadership and store management skills, along with a background in retail or hospitality management. This full-time position offers the opportunity to work in a dynamic environment focused on delivering exceptional service.

Qualifications

• Strong leadership and team management abilities.
• Previous experience in a retail or hospitality management role is a plus.

Responsibilities

• Overseeing daily operations and ensuring high levels of customer satisfaction.
• Managing staff and handling financial transactions.
• Implementing retail loss prevention strategies.

Skills

Customer Satisfaction

Customer Service

Store Management

Leadership

Problem Solving

Decision Making

Education

Retail or Hospitality Management Experience

Job description

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Caffè Nero was founded in 1997 with the vision to bring a continental-style coffee house experience to the UK and beyond. Renowned for its premium Italian coffee, welcoming atmosphere, and great personal service, Caffè Nero has become a familiar neighborhood meeting place. The company has consistently expanded its store numbers, sales, and profitability, establishing a strong brand identity based on gourmet coffee, authentic Italian food products, and a relaxing atmosphere. Caffè Nero operates numerous stores across the UK, Europe, and the US.

Role Description

This is a full-time on-site role for a Store Manager, located in the Greater Cambridge Area. The Store Manager will be responsible for overseeing daily operations, ensuring high levels of customer satisfaction, managing staff, handling financial transactions, and maintaining store inventory. Additionally, the Store Manager will be tasked with implementing retail loss prevention strategies and maintaining optimal customer service standards.

Qualifications

• Customer Satisfaction and Customer Service skills
• Store Management skills
• Strong leadership and team management abilities
• Excellent problem-solving and decision-making skills
• Previous experience in a retail or hospitality management role is a plus

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Food and Beverage Services

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