Store Manager

Matalan; Broxmore Park; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

20% colleague discount

25 days annual leave

Bank holidays (pro-rata)

Optional extra holiday buy scheme

1 extra free day leave for wellbeing

Thrive Recognition Scheme

Employee Assistance Programme & Well‑g

Life Assurance

Retail Rewards platform discounts

Pension Scheme

Career development opportunities

Job summary

Matalan is seeking a Store Manager who will be an inspirational business leader, developing a high performing team to exceed sales and profit targets while delivering exceptional customer experiences. You will take a strategic approach to operations, drive continuous improvement, and encourage the team to adopt best practices across the store.

You will retain and grow our customer base, engage with new shoppers, and lead a team focused on delivering a compelling commercial experience every day.

Qualifications

• Previous retail management experience at a senior level, ideally within a volume retailer.
• Demonstrable track record of delivering KPI's and customer engagement.

Responsibilities

• Retain and grow the customer base by engaging with new customers and driving the team to do the same.
• Lead the team to deliver an exciting commercial customer experience every day.
• Engage the store team to develop their abilities and perform at their best.
• Plan consistent operational excellence and compliance to drive productivity and control costs.
• Drive store performance and maximise opportunities to increase profit.
• Demonstrate strong leadership, listening and communication skills.
• Show good analytical ability and data interpretation skills.
• Proven ability to develop others.

Skills

Leadership

Team management

Communication

Analytical skills

Customer engagement

Data interpretation

Sales and KPI achievement

Job description

As a Store Manager at Matalan you'll be inspirational business leader, able to develop and lead a high performing team to exceed sales and profit targets and deliver all agreed KPI's. Engaging and motivating the team to deliver an excellent customer experience every day, you'll take a strategic approach to the operation, seek improved ways of working and actively encourage continuous improvement within the store and with peers.

• As well as retaining our customer base you'll grow this too, engaging with new customers and driving your team to do the same
• Lead the team to deliver an exciting commercial customer experience every day
• Engage the store team to be the best they can be through the development of your people
• Plan consistent operational excellence and compliance that drives productivity and delivers good cost control
• Drive store performance and maximise opportunities to increase profit
  Previous retail management experience at a senior level ideally within a volume retailer
• Demonstrable track record of delivering high standards and KPI's
• Proven high standards of customer engagement and service
• Strong leadership, listening and communication skills
• Good analytical ability and data interpretation skills
• Proven ability to develop others
  From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site.

We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

In addition to competitive salaries, we also offer the below core benefits:

• 20% colleague discount, which increases with length of service
• 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
• Optional extra holiday buy scheme up to 5 days per year
• PLUS 1 extra free day leave to support your wellbeing
• Thrive Recognition Scheme
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for multiple retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business