Store Manager

Matalan; Truro; Presencial; GBP 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

20% colleague discount

25 days annual leave

Optional extra holiday buy scheme up t

Wellbeing support

Pension Scheme

Life Assurance

Retail Rewards platform

Career development

Descripción de la vacante

Matalan is seeking a Store Manager who will be an inspirational business leader, able to develop and lead a high performing team to exceed sales and profit targets and deliver all agreed KPI’s.

You’ll engage customers with an excellent experience every day, drive operational excellence, continuous improvement, and develop your people to be the best they can be, while growing the customer base and maximizing store profitability.

Formación

• Senior retail management experience at a senior level ideally within a volume retailer.
• Proven track record of delivering high standards and KPI’s.
• Proven high standards of customer engagement and service.
• Strong leadership, listening and communication skills.
• Good analytical ability and data interpretation skills.
• Proven ability to develop others.

Responsabilidades

• Lead the team to deliver an exciting commercial customer experience every day.
• Engage the store team to be the best they can be through the development of your people.
• Plan consistent operational excellence and compliance that drives productivity and delivers good cost control.
• Drive store performance and maximise opportunities to increase profit.
• Grow the customer base and engage with new customers to expand reach.
• Retain our customer base while delivering outstanding service.

Conocimientos

Leadership

Communication

People development

Analytical ability

Customer service

Descripción del empleo

As a Store Manager at Matalan you’ll be inspirational business leader, able to develop and lead a high performing team to exceed sales and profit targets and deliver all agreed KPI’s.

Engaging and motivating the team to deliver an excellent customer experience every day, you’ll take a strategic approach to the operation, seek improved ways of working and actively encourage continuous improvement within the store and with peers.

• As well as retaining our customer base you’ll grow this too, engaging with new customers and driving your team to do the same
• Lead the team to deliver an exciting commercial customer experience every day
• Engage the store team to be the best they can be through the development of your people
• Plan consistent operational excellence and compliance that drives productivity and delivers good cost control
• Drive store performance and maximise opportunities to increase profit

• Previous retail management experience at a senior level ideally within a volume retailer
• Demonstrable track record of delivering high standards and KPI’s
• Proven high standards of customer engagement and service
• Strong leadership, listening and communication skills
• Good analytical ability and data interpretation skills
• Proven ability to develop others

In addition to competitive salaries, we also offer the below core benefits:

• 20% colleague discount, which increases with length of service
• 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
• Optional extra holiday buy scheme up to 5 days per year
• PLUS 1 extra free day leave to support your wellbeing
• Thrive Recognition Scheme
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for multiple retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site.

We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.