Store Manager

Akzonobel; Birmingham; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday

Income protection

Employee Assistance Programme

Life Assurance

Company pension

Flexible benefits

Job summary

AkzoNobel’s Dulux Decorating Centre in Birmingham seeks a Store Manager to run daily operations, lead a team and grow market share in the local area.

You will set high store standards, deliver commercial plans, and develop your team, while ensuring excellent customer service and profitability. A full-time, 40-hour week with weekday shifts and some Saturdays on rotation is expected.

Qualifications

• Experience of sales/account management and reviewing people/business performance.
• Nurturing and inspiring teams is important.
• Comfortable using business systems (POS/ERP).

Responsibilities

• Engage your team to maintain high service levels and differentiate the store.
• Collaborate with Regional Operations Manager to develop talent.
• Ensure culture, processes and controls protect people, customers and assets.
• Own store P&L with emphasis on driving sales, margin, and cost control.
• Provide warm welcome, informed conversations and personalized proposals to customers.
• Review performance and implement improvements for market-leading results.

Skills

Sales management

Team leadership

Customer service

Retail operations

P&L management

Business systems

Tools

POS systems

Job description

Requisition ID56532-Posted10/14/2026-Birmingham, 60/72 New Town Row, Birmingham- Posting Country:State (1) -MM1

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

Store Manager

Birmingham New Town Road, B6 4HP

Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.

Job Purpose

You will take responsibility for the smooth running and ongoing growth of one of our Dulux Decorator Centres. This will involve setting excellent retail and operational store standards, overseeing in-store activity to ensure the delivery of commercial plans and developing your team to be the best they can be. You will also focus on developing your business in your local area to win market share.

This is a full time 40 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 12pm) on a rotational basis, with time off in lieu.

Job Responsibilities

• Engage your team to maintain high service levels to positively differentiate the store from the competition.
• Collaborate with Regional Operations Manager to develop talent.
• Ensure we have the right culture, processes & controls in place to protect our people, customers & assets.
• Own your store’s P&L with an emphasis on driving sales, while optimising margin, cost efficiency & protecting against stock/cash losses.
• Ensure customers receive a warm welcome, informed conversation & a personalised proposal every visit.
• Review performance & implement improvements to achieve a market leading business performance.

Job Requirements

• Experience of sales/account management & reviewing people/business performance.
• Understands the importance of nurturing & inspiring teams
• Comfortable using business systems.
• Commercially astute.

What Makes You Stand Out

• Excellent communication, customer service & interpersonal skills.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Well organised & with an eye for detail.
• Calm under pressure.

What do we Offer at AkzoNobel

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Flexible benefits scheme offering benefits including Gymflex, retailcard, dental cover and more!

We have been inventing the future for more than two centuries and need people like you to be part of the team.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.