Store Manager

TN United Kingdom; Beverley; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established charity is seeking a Shop Manager for their boutique in Beverley. This role involves leading a dedicated team to enhance store sales and ensure an exceptional experience for customers and donors. You'll play a vital part in a valued team, working towards raising funds for essential services supporting older individuals across the UK. With a strong focus on retail management and team development, this position offers a rewarding opportunity to make a difference in the community while enjoying a generous benefits package.

Benefits

25 days holiday + bank holiday allowance

Generous pension contribution (8%)

Great discounts and rewards

Life assurance

Bupa health cashback plan

Free and discounted tickets for events

Qualifications

• Experience in a performance-driven retail/customer-centric environment.
• Strong drive to achieve results through effective team management.

Responsibilities

• Manage the day-to-day operations of the boutique shop.
• Provide leadership, training, and development for staff and volunteers.

Skills

Retail Management

Team Leadership

Customer Service

Performance Management

Time Management

Communication Skills

IT Literacy

Job description

Age UK has an exciting opportunity to join their fantastic team in Beverley! (East Riding of Yorkshire). One of only a few boutique shops in the Age UK retail network offering a range of high-end brands and vintage clothing.

We are recruiting for a Shop Manager to manage the day-to-day running of our boutique Beverley shop on Wednesday Market.

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kg).

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

You will have:

1. Experience in a performance-driven retail/customer-centric environment
2. Experience of managing people
3. Ability to lift and carry bags of stock up to 10kg
4. Ability to build, retain, and develop a team
5. Strong drive to achieve results through others
6. Ability to delegate, coach, and listen
7. Ability to manage time under conflicting priorities
8. Ability to motivate self and others
9. An open and adaptable approach to change and be able to support others through it
10. Experience of communicating with a diverse workforce and customer base
11. Ability to establish and maintain successful retail processes and merchandising
12. IT literacy and numeracy skills

What we offer in return:

1. A 35-hour working week
2. 25 days holiday + bank holiday allowance
3. A generous pension – we will contribute 8%
4. Great discounts and rewards through Blue Light Card and BenefitHub
5. Life assurance, Bupa health cashback plan
6. Tickets for Good – Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

We are particularly keen to hear from applicants from Black, Asian, and minority ethnic backgrounds, as men of all backgrounds are currently underrepresented in our workforce.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that due to high application volume, we may limit the number of interviews offered.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. Everyone working with us is expected to share this commitment.