Store Manager

TN United Kingdom; Berkhamsted; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player seeks a dynamic Store Manager to lead a high-performing team. In this pivotal role, you will be responsible for driving sales growth and ensuring exceptional customer experiences. Your leadership will foster a culture of excellence, where visual merchandising and team development are paramount. With a focus on achieving KPIs and maintaining brand integrity, you'll create an inviting shopping environment that delights customers. Join a supportive and empowering workplace that values your contributions and offers opportunities for professional growth.

Benefits

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Qualifications

• Strong focus on customer service and sales performance.
• Experience in visual merchandising and team management.

Responsibilities

• Drive sales growth and KPI performance in the store.
• Maintain visual merchandising standards and manage team performance.

Skills

Customer service focus

Sales and target driven

Excellent visual merchandising skills

Commercial awareness

Good communication skills

Good IT skills

Job description

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You will be the one to take full accountability in driving consistent improvement to the store's sales, KPIs, and all other areas of measured success. You will recruit, retain, motivate, and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and creating a shopping experience that delights our customers every time.

Responsibilities:

1. Delivering LFL growth of both sales and KPI performance in the store
2. Maintaining impeccable visual merchandising standards throughout the store, ensuring effective use of space and stock availability
3. Complying with reasonable instructions from senior members of the retail team
4. Developing, reviewing, and appraising your team based on key performance indicators and performance managing poor performers
5. Ensuring the integrity of the brand is maintained through correct behaviors and uniform standards of the team
6. Controlling payroll and other store expenditures, ensuring they come within budget
7. Training and inducting your team to deliver excellent customer service

Purpose of the role:

You will be the one to take full accountability in driving consistent improvement to the store's sales, KPIs, and all other areas of measured success. You will recruit, retain, motivate, and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and creating a shopping experience that delights our customers every time.

Responsibilities:

1. Delivering LFL growth of both sales and KPI performance in the store
2. Maintaining impeccable visual merchandising standards throughout the store, ensuring effective use of space and stock availability
3. Complying with reasonable instructions from senior members of the retail team
4. Developing, reviewing, and appraising your team based on key performance indicators and performance managing poor performers
5. Ensuring the integrity of the brand is maintained through correct behaviors and uniform standards of the team
6. Controlling payroll and other store expenditures, ensuring they come within budget
7. Training and inducting your team to deliver excellent customer service

Key Skills and Experience:

Essential:

• Customer service focused
• Sales and target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communication skills

Desirable:

• Good IT skills
• Experience of managing poor performance
• Experience of working in a premium fashion brand

Benefits:

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognizes the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.