Store Manager

Card Factory; Batley; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in retail is seeking a dynamic Store Manager to lead a team focused on customer satisfaction and operational excellence. In this pivotal role, you will drive store performance, cultivate a motivated team, and ensure that customer experiences are at the forefront of all operations. With a commitment to colleague development and a clear strategy for growth, this position offers a unique opportunity to make a significant impact in a thriving environment. If you are passionate about retail and eager to celebrate life's moments with customers, this role is perfect for you.

Benefits

25% discount in-store and online

Save As You Earn scheme

Financial Wellbeing Support

Seasonal incentives

Opportunities for Retail Apprenticeships

Learning and development resources

Discounted mobile plans

Discounts at various UK retailers

Employee Assistance Programme

Qualifications

• Experience as a store manager in retail, collaborating with wider stakeholders.
• Proven leadership and team development skills.

Responsibilities

• Oversee store operations focusing on customer experience and team development.
• Coach and develop colleagues while making commercial decisions.

Skills

Leadership

Team Development

Customer Service

Commercial Decision Making

KPI Management

Job description

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Job Introduction

Store Location: Batley

Store Hours: 42.5

With a focus on customer experience and colleague development, our Store Managers drive the success of our stores. As a store manager, you will be responsible for delivering growth and fostering a team culture centered on customer satisfaction.

Role Responsibilities

1. You will oversee the store’s operations, focusing on customer experience, team development, and commercial growth aligned with our 5-year strategy.
2. Develop a team that embodies our customer promise and actively seeks to delight customers.
3. Coach, train, and develop colleagues, leveraging their strengths and addressing development areas.
4. Recruit Assistant Managers, Team Leaders, and Sales Assistants who reflect our values and possess the necessary skills.
5. Make commercial decisions regarding stock availability and merchandising.
6. Engage with key stakeholders to understand broader business objectives.
7. Provide constructive feedback to the team and management to promote growth and performance.

The Ideal Candidate

1. Passionate about celebrating customers’ life moments.
2. Experience as a store manager in retail, collaborating with wider stakeholders.
3. Proven leadership and team development skills.
4. Ability to work towards KPIs in a fast-paced environment.

About The Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We are implementing a 5-year strategy to become a true omni-channel retailer, investing in our colleagues and creating growth opportunities.

We offer benefits supporting your physical, mental, and financial well-being, including:

• 25% discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support (including Education Tools and Salary Advance)
• Seasonal incentives
• Opportunities for Retail Apprenticeships
• Learning and development resources
• Discounted mobile plans
• Discounts at various UK retailers
• Employee Assistance Programme for mental, physical, and financial support

This role offers genuine prospects for the right candidate. If interested, click apply now. We recommend early application as we may close the vacancy once filled. No agencies, please.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail