Store Manager

Barnardo's; Basingstoke; On-site; GBP 25,000 - 35,000; Full time

Job summary

Barnardo's is seeking an experienced people manager to lead a retail team focused on delivering excellent customer service. This role involves maximizing sales and creating a welcoming store environment while fostering loyalty among customers and colleagues. With opportunities for professional development and a range of benefits, this position is ideal for someone looking to make a positive impact in a charity setting.

Benefits

Flexible working arrangements

26 days of annual leave plus bank holidays

Family-friendly leave options

Service-related sick pay from day one

Group Personal Pension with matched contributions

Cycle2work scheme

Interest-free season ticket loans

Discounts and cashback at major retailers

24/7 employee assistance program

Access to Barnardo's Corporate University

Qualifications

• Experience in people management.
• Strong organizational and communication skills.
• Creative and resourceful approach to fostering loyalty.

Responsibilities

• Maximize sales and profit while maintaining high presentation standards.
• Lead the team effectively to achieve sales targets.
• Create a welcoming environment for customers and colleagues.

Skills

Customer Service

Organizational Skills

Communication Skills

Leadership

Job description

Job Opportunity at Barnardo's

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age-inclusive jobs board.

Are you inspired to deliver excellent customer service and eager to grow professionally? Barnardo's offers fantastic opportunities for progression, development, and the freedom to nurture your ideas within a supportive framework.

At Barnardo's, we believe in children. The funds raised in our stores support the most vulnerable children and young people in the UK. Your role will involve maximizing sales and profit, maintaining high standards of presentation and customer service, and making your store a welcoming place for customers and colleagues alike.

We are seeking an experienced people manager who is creative, resourceful, and capable of fostering loyalty among customers, donors, and colleagues. Strong organizational and communication skills are essential to lead your team effectively, achieve sales targets, and drive store success.

In return, you'll work for one of the UK's largest charity retailers, with benefits including comprehensive training and development, promotion prospects, a pension scheme, and other benefits.

Generating the funds to improve children's lives is a fulfilling role. If you wish to use your talent to make a positive impact, we would love to hear from you!

The full job description and person profile are available below. Please review them to ensure the role matches your skills and experience.

* As part of Barnardo's commitment to safeguarding, successful candidates will be asked to consent to a Basic criminal records check.

Interview Date: If an interview date has been specified, it will be the only available date. Please verify this before applying.

Application Reminder: Due to high application volumes, this advert may close before the listed deadline. We encourage early application.

About Barnardo's

We believe in children—regardless of their background or circumstances. Please read more about us through the link below. You will be asked related questions during the recruitment process.

Barnardo's is committed to a diverse and inclusive workforce. Our dedication to Equality, Diversity, and Inclusion (EDI) is reflected in our values and practices. We actively encourage applications from candidates of Black, Asian, and Minoritised Ethnic Communities, LGBT+ candidates, and Disabled candidates.

Benefits

• Flexible working arrangements to support work-life balance
• 26 days of annual leave plus bank holidays, increasing after 5 years of service
• Option to purchase up to 5 additional days of leave via HolidayPlus
• Family-friendly leave options, including maternity, paternity, and adoption leave
• Service-related sick pay from day one
• Group Personal Pension with matched contributions of 4% or 6%
• Death in service cover of 4x annual earnings
• Cycle2work scheme
• Interest-free season ticket loans
• Discounts and cashback at major retailers through our Benefit Portal
• Option to purchase a health cash plan for dental, glasses, and therapy services
• 24/7 employee assistance program
• Access to Barnardo's Corporate University

*Terms and conditions apply based on the contract.