Store Manager (South Ham)

St. Michael's Hospice (North Hampshire); Basingstoke; On-site; GBP 20,000 - 26,000; Full time

Job summary

St. Michael's Hospice is seeking a dedicated Store Manager for their South Ham location. The role involves leading a team, providing excellent customer service, and ensuring the store is well-presented. With a competitive salary and various benefits, this position offers a rewarding opportunity to contribute to a charitable organization.

Benefits

Free parking

Life assurance

27 days annual leave plus bank holidays

Health and wellbeing plans

Pension scheme

Qualifications

• Proven retail experience is desirable.
• Positive attitude and quick learning ability are important.
• Ability to lead and manage a team.

Responsibilities

• Manage an Assistant Store Manager and a team of volunteers.
• Ensure the shop and back areas are well-presented.
• Provide first-class customer service.

Skills

Interpersonal skills

Organizational skills

Customer service

Job description

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Job Details

• Hours: 30 hours / 37.5 hours (working 4/5 days out of 6, including weekends and bank holidays)
• Salary: £25,319 FTE (£20,255 PTE)

About The Role

We are seeking a dedicated, reliable, and hardworking individual for our South Ham store. The ideal candidate will have excellent interpersonal skills to provide first-class customer service to a wide range of donors and buyers. Previous retail experience is desirable, but a positive attitude and quick learning ability are equally important.

You will have proven retail experience and the passion to lead the store successfully. Your organizational skills will ensure the shop and back areas are always well-presented. You will communicate in a friendly, respectful, and confident manner, fostering a welcoming environment.

The role involves managing an Assistant Store Manager and a team of volunteers. We support skill development through training and ongoing support.

About St. Michael’s Hospice

St. Michael’s Hospice is a charity providing palliative and end-of-life care since 1992 for North Hampshire. We depend on community support to offer free services, including donations, fundraising, volunteering, and retail shopping.

All staff share a commitment to safeguarding and will undergo background checks, including a DBS check, and provide references.

Benefits

We offer a competitive salary, free parking, life assurance, 27 days annual leave plus bank holidays, health and wellbeing plans, and a pension scheme.

Contact

For more information, contact Colin Tanner at 01256 848884 or [e-mail]. The closing date is 8 June 2025.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Hospitals and Health Care