Store Manager

River Island; Basingstoke; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a leading retail brand as a Store Manager in Basingstoke, where you will drive sales, manage a talented team, and ensure exceptional customer service. With a strong focus on career progression and a supportive culture, this role offers numerous benefits including generous staff discounts and a contributory pension scheme.

Benefits

50% Staff Discount

Bonus Scheme

Career Progression Opportunities

Private Pension Scheme

28 Days Paid Holiday

Qualifications

• Proven track record in managing store KPIs including sales and stock loss.
• Experience in team recruitment, training, and performance management.

Responsibilities

• Drive sales and maximize profit through effective management.
• Ensure a world-class shopping experience and motivate the team.
• Control costs and manage loss prevention effectively.

Skills

Sales Drive

Customer Service

Leadership

Communication

Education

Store Manager Experience

Deputy Manager Experience

Job description

Join to apply for the Store Manager role at River Island

Department:

Retail Management

Location:

Basingstoke

Description

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

What We Are Looking For...

• Drive sales & maximise profit - responsible for increasing your store's contribution, implementing company layout standards, analyzing reports, conducting floor walks, delegating effectively, and monitoring competitor activity.
• Connect with our customers - ensure a world-class shopping experience, motivate your team to provide genuine service, and encourage upselling.
• Recruit & retain the best talent - responsible for team recruitment, training, coaching, and performance management to develop future managers.
• Control costs & manage loss prevention - manage payroll efficiently, deter theft through service, and ensure effective stock management controls.
• Have a proven track record in managing store KPIs including sales, payroll, costs, stock loss, and service.
• Be a great communicator across all levels and possess strong leadership skills.
• Be passionate about delivering a world-class customer experience.
• Previous experience at Store Manager level or as an experienced Deputy Manager seeking advancement.

This Is For You...

• Discount - 50% staff discount & uniform allowance.
• RI Rewards - Discounts, benefits, financial advice, wellbeing solutions, and a bonus scheme.
• Island culture - Kindness Cupboards and support through the Retail Trust.
• Family Hub - Support for various family setups, including enhanced maternity, paternity, adoption, & fertility treatments.
• Giver Island - Give as you earn scheme, annual Giver Island day, and matched funding.
• Opportunities - Career progression and skills development through training and qualifications.
• Pension - Private contributory pension scheme.
• Holiday - 28 days (UK) / 30 days (ROI) paid holiday, with option to buy additional days.

Keeping You Safe...

We are committed to safeguarding our employees, promoting British Values, and preventing extremism. For more information, visit www.gov.uk.

Every Islander Counts

We celebrate diversity and are committed to equality of opportunity. Applications from all backgrounds are welcome, and we consider flexible working requests where possible.