Store Manager

Costa Coffee; Ashington; On-site; GBP 33,750 - 41,250; Full time

Benefits offered by this job

Access to Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions

Quarterly and annual incentive scheme

Job summary

A leading coffee retailer in the UK is seeking a Store Manager for its Ashington location. The successful candidate will lead a team, drive excellent customer service, and manage sales and profit. Benefits include a salary up to £37,500, pension contributions, and bonuses. Ideal candidates are strong leaders with experience in team development and a passion for creating a customer-friendly environment. Join us to be part of our growing journey!

Qualifications

• Experience managing and developing successful teams.
• Ambitious character eager to join growth journey.
• Strong leadership skills and brand ambassador qualities.

Responsibilities

• Drive a strong customer service culture for positive NPS.
• Create a welcoming setting for customers.
• Manage sales, profit, and team recognition.
• Train and develop team members.

Skills

Strong leadership

Team management

Customer service focus

Ability to thrive under pressure

Job description

Store Manager - Ashington, Retail Park Drive Thru - Up to £37,500 per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• "• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)"

And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with [e-mail]