Store Manager

Travis Perkins plc; Arbroath; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and fast-growing retail environment as a Store Manager in Arbroath. This role goes beyond traditional management, as you will lead a team to deliver exceptional customer service while ensuring operational excellence. You will foster a positive work culture, encouraging teamwork and personal growth, while also being hands-on with daily tasks. With opportunities for career advancement and a focus on personal development, this position is perfect for those passionate about retail and team leadership. Enjoy a range of benefits, including generous holidays and discounts, while making a significant impact in a thriving company.

Benefits

22 days holiday plus Bank Holidays

Company pension scheme

Life assurance

Bonus scheme

Cycle to work scheme

20% discounts across all Travis Perkins companies

Financial education and support

Recognition awards

Discounts at over 1000 retailers

Qualifications

• Proven track record in developing high-performing retail teams.
• Dedication to delivering sales through exceptional customer service.

Responsibilities

• Deliver outstanding customer service and sales through effective team management.
• Inspire and motivate the team to achieve high engagement and performance.

Skills

Team Leadership

Customer Service

Sales Management

Retail Operations

Coaching and Development

Job description

What You'll Do

Store Manager in Arbroath

40 hours per week

At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse, and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.

Day-to-day

1. Delivering great service. Ensuring your team provides a great customer experience, delivering sales through service.
2. Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch, and putting orders together.
3. Inspiring. Encouraging a positive mindset, building a culture of feedback, praise, and recognition.
4. Asking questions and building relationships. Making sure your team gets the development they need, supporting future business growth and succession. Making sure your customers leave the branch with everything they need for the job.
5. Leading. From the front, coaching, motivating, and engaging your team to create a great place to work where engagement is key.
6. Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

What You'll Bring

1. Knowledge. Be proud of your track record in developing high-performing and engaged retail teams.
2. Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
3. A love of teamwork. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
4. Customer Focus. Ensure the customer remains at the heart of everything you do.
5. Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
6. Flexibility. Be there when your team need you, understand priorities, and plan effectively.
7. Yourself. Bring your whole self to work and let your true personality shine through.

What You'll Get

You’ll find every opportunity to be yourself and to bring your personality and potential to work, plus many more opportunities to advance your career in retail—whether climbing the ladder, moving across the business, or into another role within the Travis Perkins Group. To support you, we offer training and development, including access to our Toolstation Academy programs.

Additionally, you'll enjoy some of the best benefits in retail, including 22 days’ holidays plus Bank Holidays, a company pension scheme, life assurance, a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1000 other retailers.

Toolstation: The story so far

We’re one of Britain’s fastest-growing multi-channel retailers of tools, accessories, and building supplies, and an integral part of Travis Perkins plc. Our store expansion and the size and diversity of our Group mean we always have opportunities for ambitious individuals eager to grow with us.

To apply

Interested? Want to learn more? Visit www.toolstationjobs.com or simply click apply.

Our policy is to employ the best qualified people and provide equal opportunities for advancement, including promotion and training, without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.