Store Leader & Mentor | Elevate Team & Customer Experience

OCO - Starbucks Stores; Inverness; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

28 days holiday

Food & drink discounts

World class training program

Free parking

Health & wellbeing programme

Job summary

OCO - Starbucks Stores in Inverness is hiring for an in-person role paying £14.45 per hour. The position offers a warm, team-driven environment with a focus on delivering excellent customer service.

As a Living Wage employer, the company provides benefits such as 28 days holiday, discounts on food and beverages, and access to a world-class training program to support career growth within a dynamic franchise group across Scotland.

Qualifications

• Must be a strong team player with a hospitality mindset.
• Customer-focused with attentive service.
• Reliable and motivated to deliver great experiences.

Responsibilities

• Leads by example and supports team to deliver results.
• Motivates and inspires others to provide great customer experiences.
• Delivers results that meet or exceed targets and expectations.
• Sets team goals and manages store operations to ensure smooth shifts.
• Develops talent by coaching and mentoring partners to grow skills.
• Ensures high operational standards through feedback and training.

Job description

OCO - Starbucks Stores in Inverness is hiring for an in-person role paying £14.45 per hour. The position offers a warm, team-driven environment with a focus on delivering excellent customer service.

As a Living Wage employer, the company provides benefits such as 28 days holiday, discounts on food and beverages, and access to a world-class training program to support career growth within a dynamic franchise group across Scotland.