Store Leader: Elevate Customer Experience & Performance

Retail; Redhill; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Discount card

Pension

Free food and hot drinks

Generous holiday entitlement

Sainsbury's share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Special offers on gym memberships

Job summary

Argos in the United Kingdom is seeking a store leader to create and lead a high-performing team, acting as a role model by seeing everything from the customer's point of view. You will own the store's performance, drive plans, ensure your team are trained and developed, and maintain a relentless focus on delivering exceptional customer experiences while adapting to change.

This is a fast-moving retail environment with clear career progression within Sainsbury's group.

Qualifications

• Relentless in your pursuit of better customer experiences, you'll evidence how you've changed things for the better for customers in a previous role.
• You've managed a fast-paced operation, delivering results across service, sales, customer outcomes and team performance.
• You use insight to make smart decisions that improve performance and customer experiences.
• You're confident navigating employee relations, and apply HR policies with consistency and care.
• You've developed and supported performance and capability within a team, helping others step up and succeed.
• You know how to lead through change - keeping your team motivated and focused.
• You walk the talk - showing up every day as a role model for service and values.

Responsibilities

• You'll create and lead a high-performing team and act as a true role model by seeing everything from the customer's point of view.
• In that way, you'll inspire, motivate and empower everybody around you.
• Your focus on the business itself will be just as strong. You'll have total accountability for the store - driving performance, plans and actions; celebrating success and making sure that your teams are trained and developed to be the best that they can be.

Job description

Argos in the United Kingdom is seeking a store leader to create and lead a high-performing team, acting as a role model by seeing everything from the customer's point of view. You will own the store's performance, drive plans, ensure your team are trained and developed, and maintain a relentless focus on delivering exceptional customer experiences while adapting to change.

This is a fast-moving retail environment with clear career progression within Sainsbury's group.