Store Leader - Drive Ops, Team Growth & Customer Experience

Aldi Recruitment; Newport; On-site; GBP 40,000 - 54,000; Full time

Benefits offered by this job

Annual leave 25 days + bank holidays

Holiday purchase scheme

Flexible contract: 40 or 45 hours per‑

Paid maternity & adopter leave: 26 wks

Training and development

Discounted gym memberships

Cinema tickets

Holiday deals

Job summary

Aldi is seeking an Store Manager in Newport to lead a high-performing team and drive exceptional in-store performance. You will oversee daily operations, optimise cost and efficiency, and ensure top quality customer experiences while maintaining compliance and safety standards.

The role emphasizes agile leadership, people development, and achieving KPIs in a fast-paced retail environment. A market-leading salary and comprehensive benefits package are offered.

Qualifications

• Extensive experience leading and inspiring high-performing teams in a fast-paced environment.
• Proven track record of optimising operational efficiency through time and cost management.
• Demonstrated success in achieving KPIs while upholding high standards of compliance and due diligence.
• Commitment to delivering exceptional customer service and driving business results.
• Agile, visionary leader capable of embracing change with a results-driven mindset.

Responsibilities

• Lead your team to deliver exceptional customer service that consistently exceeds expectations.
• Drive KPI performance, consistently meeting challenging operational targets.
• Oversee the execution and supervision of in-store tasks to meet targets and standards.
• Recruitment for your team, leading them and fostering their growth and development.
• Handle customer complaints with professionalism and maintain compliance with health & safety standards.

Skills

Team leadership

KPI tracking

Customer service

Operational efficiency

Change management

Job description

Aldi is seeking an Store Manager in Newport to lead a high-performing team and drive exceptional in-store performance. You will oversee daily operations, optimise cost and efficiency, and ensure top quality customer experiences while maintaining compliance and safety standards.

The role emphasizes agile leadership, people development, and achieving KPIs in a fast-paced retail environment. A market-leading salary and comprehensive benefits package are offered.