Store Lead – Outdoor Gear & Brand Experience

Pentland Brands; Manchester; On-site; GBP 23,000 - 30,000; Full time

Job summary

Pentland Brands is looking for an Assistant Store Manager to help lead their new store in Manchester, ensuring both exemplary customer service and team performance. You will support the Store Manager in delivering strong commercial results while fostering an engaged team from day one.

This role requires retail experience, a passion for the outdoors, and strong leadership skills, aligning with Berghaus' values of innovation and community. The position is a unique opportunity to shape a brand presence in a dynamic city.

Qualifications

• Retail experience in a supervisory or senior sales role.
• Experience supporting team leadership and delivering results on the shop floor.
• Passion for the outdoors or strong interest in performance-led products.
• Proactive, hands-on, solutions-focused.
• Strong communication and people skills.
• Commercial awareness with a drive to hit targets.

Responsibilities

• Support recruitment, onboarding, and development of the store team.
• Lead shifts and act as manager-on-duty when required.
• Drive performance against KPIs including sales and conversion.
• Ensure smooth day-to-day store operations.

Skills

Retail experience in a supervisory role

Team leadership

Strong communication skills

Commercial awareness

Job description

Pentland Brands is looking for an Assistant Store Manager to help lead their new store in Manchester, ensuring both exemplary customer service and team performance. You will support the Store Manager in delivering strong commercial results while fostering an engaged team from day one.

This role requires retail experience, a passion for the outdoors, and strong leadership skills, aligning with Berghaus' values of innovation and community. The position is a unique opportunity to shape a brand presence in a dynamic city.