Store Leader - Fashion Retail & Customer Experience

Merry Hill Group; Portsmouth; On-site; GBP 26,000 - 34,000; Full time

Job summary

Footasylum, a leading UK-based retailer in streetwear and sportswear, is seeking a Store Supervisor to lead from the front in Portsmouth. You will coach Sales Assistants to deliver exceptional customer experiences, drive sales, and uphold high store standards in a fast-paced environment.

You’ll be instrumental in developing your team, strengthening product presentation, and delivering commercial results daily while embodying Footasylum values of community, collaboration and challenge.

Qualifications

• Experience leading a team to improve customer service and sales.
• Passion for fashion retail and Footasylum ethos.
• Ability to work independently and as part of a team.
• Strong verbal and written skills.
• Ability to work in a fast-paced environment.
• Highly organised with a customer-focused attitude.

Responsibilities

• Maximise in-store sales.
• Satisfy and build customer loyalty.
• Monitor stock and protect profit while ensuring safety.
• Display products to stimulate interest.
• Safeguard colleagues' interests by applying policies.
• Provide and participate in training and recruitment.
• Control day-to-day expenses to run the store.
• Maintain the store property.
• Ensure health and safety provisions are followed.
• Plan for the future and support efficient store operations.

Skills

Team management

Customer service

Sales coaching

Communication

Retail knowledge

Job description

Footasylum, a leading UK-based retailer in streetwear and sportswear, is seeking a Store Supervisor to lead from the front in Portsmouth. You will coach Sales Assistants to deliver exceptional customer experiences, drive sales, and uphold high store standards in a fast-paced environment.

You’ll be instrumental in developing your team, strengthening product presentation, and delivering commercial results daily while embodying Footasylum values of community, collaboration and challenge.