Store Lead: Customer Experience & Sales Coach

VF Corporation; Braintree; On-site; GBP 21,000 - 27,000; Full time

Job summary

Timberland, part of VF Corporation, seeks a Store Supervisor for our Braintree outlet. You will bridge store management and sales associates to deliver outstanding customer experiences and practical store leadership.

In this entry-level management role, you’ll support the Store and Assistant Store Manager while developing your potential for future store leadership, coordinating with teams to uphold standards and KPIs across store operations.

Qualifications

• Retail experience and customer-facing skills are essential.
• Fluent written and spoken English is required; additional languages are a plus.

Responsibilities

• Support the management team to drive sales and profitability.
• Coach and motivate sales associates to deliver exceptional customer service.
• Maintain store presentation and ensure adherence to brand visual merchandising guidelines.
• Ensure operational policies and procedures are followed.
• Monitor store KPIs and contribute to achieving targets.

Skills

Retail experience

Customer service

English proficiency

POS systems

MS Office

Store opening/closing

Tools

MS Office

POS systems

Job description

Timberland, part of VF Corporation, seeks a Store Supervisor for our Braintree outlet. You will bridge store management and sales associates to deliver outstanding customer experiences and practical store leadership.

In this entry-level management role, you’ll support the Store and Assistant Store Manager while developing your potential for future store leadership, coordinating with teams to uphold standards and KPIs across store operations.