Store Lead — Customer Experience & Merchandising

Wolverine Worldwide; Ashford; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Generous clothing allowance

Seasonal uniform allowance

Excellent training & development

Quarterly bonuses

60% off Sweaty Betty merchandise

25 days holiday

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust

Health Cash Plan

Wolverine Worldwide discount

Enhanced Family Leave policy

People Pension

Job summary

Sweaty Betty UK in Ashford is seeking a dedicated sales associate to support store leadership, deliver top-notch customer service, and help drive store performance. You’ll be a role model for the team, staying calm under pressure and maintaining high product standards.

We offer a generous clothing allowance, seasonal uniform perks, excellent training, quarterly bonuses, staff discounts, and a clear development path within a globally recognized brand.

Qualifications

• Demonstrated retail sales success.
• Experience in a customer-facing role; supervisory experience preferred.
• Flexible and adaptable for a fast-paced environment.
• Willingness to work mornings, evenings, weekends and holidays.
• Passion for the brand lifestyles and products.

Responsibilities

• Support store management in opening/closing, cash-handling, stock control and merchandising.
• Model a positive attitude and product knowledge for the team.
• Create memorable customer experiences through authentic service.
• Help achieve sales goals and store KPIs as an ambassador for the brand.

Skills

Retail sales

Customer-facing

Supervisory experience

Flexible schedule

Brand passion

Education

High School diploma

Job description

Sweaty Betty UK in Ashford is seeking a dedicated sales associate to support store leadership, deliver top-notch customer service, and help drive store performance. You’ll be a role model for the team, staying calm under pressure and maintaining high product standards.

We offer a generous clothing allowance, seasonal uniform perks, excellent training, quarterly bonuses, staff discounts, and a clear development path within a globally recognized brand.