Retail Store Associate – Fashion & Customer Experience

Sweaty Betty; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous clothing allowance

Seasonal uniform allowance

Excellent training & development

Quarterly bonuses

60% off Sweaty Betty merchandise

25 days holiday

Refer a Friend bonus

Season Ticket Loan

Access to Retail Trust

Health Cash Plan (Medicash)

Wolverine Worldwide discount

Enhanced Family Leave policy

People Pension

Job summary

Sweaty Betty in the Greater London area is seeking an enthusiastic in-store teammate to ensure an exceptional customer experience. You will help customers pick products, style outfits, and drive sales while maintaining high store standards.

The role emphasizes brand engagement, strong communication, and a proactive approach to learning about our collections and promotions, with a focus on delivering great service every day.

Qualifications

• Flexible schedule and weekend/holiday availability.
• Retail sales experience is preferred but not required.
• Passion for the Sweaty Betty brand and lifestyle.
• Excellent communication skills with customers.
• A positive and professional attitude.
• Enthusiasm to learn and share product knowledge.
• Ability to operate effectively in a fast-paced, sales-driven environment.

Responsibilities

• Create amazing customer experiences with authentic service.
• Hit sales targets and performance metrics.
• Educate customers on products and build rapport.
• Maintain store standards including visuals, stock, and deliveries.
• Assist with cash handling and security and health & safety policies.
• Encourage loyalty by discussing upcoming collections and capturing data.

Skills

Flexible schedule

Retail sales experience

Brand passion

Excellent communication

Positive attitude

Enthusiasm to learn

Work well under pressure

Job description

Sweaty Betty in the Greater London area is seeking an enthusiastic in-store teammate to ensure an exceptional customer experience. You will help customers pick products, style outfits, and drive sales while maintaining high store standards.

The role emphasizes brand engagement, strong communication, and a proactive approach to learning about our collections and promotions, with a focus on delivering great service every day.