Store Lead - Customer Experience & Merchandising

Sweaty Betty; Wood Green; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous clothing allowance

Seasonal allowance for SB uniform

Excellent training & development

Quarterly bonuses

60% off Sweaty Betty merchandise

25 days holiday

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust

Health Cash Plan (Medicash)

Wolverine Worldwide discount

Enhanced Family Leave policy

People Pension

Job summary

Sweaty Betty is seeking a motivated retail team member to support day-to-day store operations and deliver outstanding customer experiences. You will assist with opening/closing, cash-handling, stock control, merchandising and maintaining a spotless store environment.

A positive role model approach and strong product knowledge will help you drive sales and team performance. The role emphasizes flexibility to work mornings, evenings, weekends, and holidays, with opportunities for training and

Qualifications

• Demonstrated retail sales success.
• Experience working in a customer-facing role.
• Supervisory experience is preferred, but not essential.
• Flexible and adaptable, you are comfortable working in a fast-paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.

Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales goals and performance metrics & driving the store's success, by being an ambassador and supporting in local marketing effort.
• Performing other duties as required/assigned by manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Skills

Retail sales success

Customer-facing experience

Supervisory experience

Flexible and adaptable

Flexible schedule

Brand passion

Job description

Sweaty Betty is seeking a motivated retail team member to support day-to-day store operations and deliver outstanding customer experiences. You will assist with opening/closing, cash-handling, stock control, merchandising and maintaining a spotless store environment.

A positive role model approach and strong product knowledge will help you drive sales and team performance. The role emphasizes flexibility to work mornings, evenings, weekends, and holidays, with opportunities for training and