Store Keyholder & Customer Service Leader

Toolstation; Glasgow; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

30 days’ holiday

Pension scheme

Bonus scheme

Cycle to work

Employee discounts

Health & wellbeing support

Financial education

Discounts at 1,000+ retailers

Job summary

Toolstation is hiring for a store role in the UK. You will be the friendly face for customers, helping them find what they need and ensuring a great shopping experience. You’ll also help with deliveries, stock, and basic warehouse tasks, with some responsibility for opening and closing the store.

The role suits someone who enjoys a fast‑paced environment, values reliability and flexibility, and is keen to grow within the Travis Perkins Group. Training and development opportunities are offered.

Qualifications

• Experience in retail or customer service preferred.
• Willingness to learn and grow within the business.
• Positive attitude and strong work ethic.

Responsibilities

• Assist customers with finding products and answer questions.
• Handle deliveries, stock shelves, and support warehouse tasks.
• Open and close the store as a keyholder when required and provide short-term supervision.

Skills

Customer service

Reliability

Flexibility

Teamwork

Job description

Toolstation is hiring for a store role in the UK. You will be the friendly face for customers, helping them find what they need and ensuring a great shopping experience. You’ll also help with deliveries, stock, and basic warehouse tasks, with some responsibility for opening and closing the store.

The role suits someone who enjoys a fast‑paced environment, values reliability and flexibility, and is keen to grow within the Travis Perkins Group. Training and development opportunities are offered.