Senior Store Keyholder & Customer Experience Lead

Toolstation; Farnborough; On-site; GBP 21,000 - 27,000; Part time

Benefits offered by this job

30 days’ holiday

Pension scheme and life assurance

Bonus scheme

Cycle to work program

Discounts across Travis Perkins groups

Aviva Digicare+

Financial education and recognition

Job summary

Toolstation in Farnborough is hiring a Senior Store Assistant for a 30-hour week. You will be the friendly face in-store, help customers, manage deliveries, and stock shelves while supporting a smooth operation.

You may take on keyholder duties, open/close shifts, and supervise daily tasks. The role rewards reliability, initiative, and a customer-first mindset with opportunities to grow within the Travis Perkins Group.

Qualifications

• Friendly personality is essential to create an enjoyable store environment.
• Reliability and flexibility are key to covering varied shifts.
• Accountability and willingness to step up when needed.
• Customer-focused approach to help shoppers find what they need and complete purchases.

Responsibilities

• Assist customers and stock shelves, plus handle deliveries and warehouse tasks.
• Open and close the store as a keyholder, and supervise daily tasks when needed.
• Deliver excellent service during busy periods to ensure a positive experience.
• Promote Toolstation Club and Trade Accounts to customers and explain benefits.

Skills

Friendly personality

Reliability

Accountability

Customer service

Job description

Toolstation in Farnborough is hiring a Senior Store Assistant for a 30-hour week. You will be the friendly face in-store, help customers, manage deliveries, and stock shelves while supporting a smooth operation.

You may take on keyholder duties, open/close shifts, and supervise daily tasks. The role rewards reliability, initiative, and a customer-first mindset with opportunities to grow within the Travis Perkins Group.