Store HR Administrator - UNIQLO Argyle Street

FAST RETAILING CO., LTD.; Glasgow; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

34 days leave

Staff discount 30%

Workwear allowance

Commuting support

Profit-sharing

Employee assistance

Development fund

Private medical

Private pension

Volunteer days

Cycle to work

Family-friendly policy

Job summary

UNIQLO is seeking an experienced HR Administrator to support staff and managers at our Argyle Street store in Glasgow. You will be the go-to HR and admin contact on-site, handling onboarding, payroll, contracts and staff records with confidentiality and GDPR compliance.

Key duties include recruitment coordination with store managers, induction and training, policy communication, ER case handling, and data analysis to identify trends. We offer competitive benefits and a 37.5-hour week.

Qualifications

• Previous HR generalist/admin experience in retail.
• Knowledge of HR policies and ER case handling.
• Strong payroll process understanding.
• Retail-focused passion and organisational skills.
• Excellent communication across levels.
• Discreet with confidential information.

Responsibilities

• Onboard, offboard and manage contracts and variations.
• Maintain accurate employee records and payroll data.
• Coordinate recruitment with store managers and candidates.
• Deliver inductions and training for new starters.
• Support staffing and workforce planning with managers.
• Handle employee relations with guidance from HRBP.

Skills

HR generalist

Payroll processes

HR policies

Communication

Organised

Tools

HR systems

Microsoft Office

Job description

UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price. While born in Japan, we now have more than 2,500 stores worldwide and are expanding fast across the UK and Europe - it's never been a more exciting time to join us! Are you a passionate HR/Admin practitioner with hands-on ER experience looking to elevate your career further? We are currently looking for an experienced HR Administrator to support our staff members and managers based in our Argyle Street store. You will be fully integrated into your assigned store, i.e. working fully from the store. In this role, you will be the go-to person for HR and admin matters at store level – across general back-of-house tasks, recruitment, onboarding, training, payroll, employee relations, policy communication, and more. This role reports into the Store and Area Managers with a dotted line into HR Business Partner, working closely with in-store management team and the wider HR community within UNIQLO UK.

Hours: Full-time (37.5 hours per week) Flexibility: Full flexibility from Monday to Sunday required Location: Argyle Street, Glasgow

What you will be responsible for

• Ensure each stage of employee lifecycle (onboarding, offboarding, contracts, variations, etc) is completed accurately in a timely manner.
• Handle employee data with strict confidence and keep employee records up to date on all systems, e.g. right to work documents, employment paperwork, attendance, etc, in compliance with GDPR.
• Monitor employee timesheets on a daily basis and manage payroll process with great attention to detail to ensure pay is 100% accurate.
• Manage recruitment process with Store Managers in direct communication with candidates - screening applicants, interviewing candidates, extending job offers and issuing contracts.
• Deliver smooth induction and training for new starters.
• Collaborate closely with Store Managers to ensure staffing is sufficient to meet daily operational needs by closely monitoring rota, holiday and attendance.
• Support store management on staff development and workforce planning.
• Actively contribute to building a positive and inclusive store culture.
• Be able to independently advise managers and employees on straightforward employee relation matters.
• Support data analysis to identify trends and drive improvements.
• Be the first point of contact for employee queries regarding payroll, contract, holiday and other HR-related questions.
• Answer queries from the Customer Service Team and directly from customers promptly.
• Update and maintain business-related information in the staff room and back office.
• Ensure the back office is clean and tidy at all times.
• Complete money/banking tasks on time.
• Manage both routine and ad-hoc back of house admin duties.
• Support customer service and shop floor tasks as required.

Skills, Experience and Attributes

• Previous experience in an HR generalist/admin role within a retail environment.
• Good knowledge of HR policies and best practices with hand-on experience in managing ER cases.
• Strong understanding of payroll processes.
• Passion for retail and sound understanding of how this sector operates.
• Highly organised with strong attention to detail and time management skills.
• Effective communicator with confidence to work across multiple levels and stores.
• Discreet, approachable, and trusted with confidential information.
• Can-do attitude and willingness to learn.
• Ability to work under pressure in a fast-paced environment.
• Proficient in HR systems and Microsoft Word, Excel, PowerPoint and Outlook.

What we can offer you

• 34 days of paid leave per holiday year (inclusive of 8 bank holidays)
• Staff discount 30%
• Workwear allowance
• Commuting cost subsidiary
• Global profit share scheme
• Employee assistance programme
• Professional development fund
• Private medical care
• Private pension scheme
• Paid Volunteer days - twice a year
• Cycle to work scheme
• Enhanced family-friendly policy

We take data protection very seriously and understand the importance of protecting your privacy and Personal Information.

UNIQLO is an inclusive employer and we welcome applications from all profiles, regardless of age, race, gender, sexual orientation, disabilities or background.

For the recruitment process, you can find the applicable privacy policy on our site: https://www.fastretailing.com/eng/privacy/eurecruitment.html

The UNIQLO job descriptions are not intended to be restrictive and are a guideline to the duties in this role.

UNIQLO is the largest of eight brands in the Fast Retailing Group. With global sales of approximately US $20.2 billion, for the fiscal year ending August 31, 2024, Fast Retailing is one of top three leading apparel retail companies in the world. UNIQLO has more than 2,300 stores in 25 markets around the world and continues to expand its footprint. UNIQLO’s LifeWear philosophy consist of offering clothing that comes from the Japanese values of simplicity, quality and longevity, constantly being innovated to bring more warmth, more lightness, better design, and better comfort to people’s lives.

For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com.