Store Growth Leader & People Coach

Abercrombie & Fitch Co.; Gloucester; On-site; GBP 26,000 - 32,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager for our Gloucester store. The role blends business strategy, operations, creativity, and people leadership to drive sales and deliver first-class customer service.

You will oversee daily store routines, train and develop staff, and lead floorsets, product knowledge, and visual standards while upholding the brand culture. This position offers opportunities for growth within the organization.

Qualifications

• Experience in a retail or customer service environment.
• Ability to lead and develop non-management staff.
• Knowledge of brand standards and visual merchandising.

Responsibilities

• Perform Opening and Closing routines.
• Supervise sales floor and stockroom to ensure service and operations.
• Coordinate staffing, scheduling, and payroll processes.
• Train and develop non-management team members.
• Demonstrate product knowledge and brand awareness to drive sales.
• Create and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and manage inventory control.
• Operate the POS system and handle Omni‑Channel orders.
• Represent the Abercrombie & Fitch brand and uphold company values.

Skills

Customer service

Staff management

Scheduling

Visual merchandising

Sales analysis

Inventory control

POS operation

Tools

Excel

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager for our Gloucester store. The role blends business strategy, operations, creativity, and people leadership to drive sales and deliver first-class customer service.

You will oversee daily store routines, train and develop staff, and lead floorsets, product knowledge, and visual standards while upholding the brand culture. This position offers opportunities for growth within the organization.