Customer-Focused Store Colleague - Growth & Staff Discounts

JD Sports Fashion; Kilburn CP; Sur place; GBP 18 000 - 21 000; Plein temps

Avantages offerts par ce poste

Staff discount

Personal development opportunities

Résumé du poste

JD Sports Fashion is seeking a Store Colleague to help deliver an outstanding customer experience on the shop floor. You will greet customers, replenish stock, and maintain presentation standards while supporting daily store operations.

Ideal candidates are energetic, team-focused, and ready to learn our processes. This role offers opportunities to develop retail skills and contribute to a fast-paced, brand-driven environment.

Qualifications

• Experience delivering excellent customer service in a retail environment.
• Ability to engage positively with customers and colleagues.
• Willingness to learn company processes and procedures.

Responsabilités

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommending suitable products, and promoting complementary items.
• Maintain high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Connaissances

Customer service

Teamwork

Stock replenishment

Cash handling

Sales advice

Description du poste

JD Sports Fashion is seeking a Store Colleague to help deliver an outstanding customer experience on the shop floor. You will greet customers, replenish stock, and maintain presentation standards while supporting daily store operations.

Ideal candidates are energetic, team-focused, and ready to learn our processes. This role offers opportunities to develop retail skills and contribute to a fast-paced, brand-driven environment.