Store Floor Associate: Customer Experience & Sales

JD GROUP; Chester; On-site; GBP 12,000 - 18,000; Full time

Job summary

JD Group is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor in Chester, UK. You will greet customers, help them find products, replenish stock, and maintain high standards of presentation and cleanliness.

Working as part of a supportive team, you will learn store processes, handle transactions, and assist with deliveries while upholding health and safety standards. This role offers a foundation for career growth in retail.

Qualifications

• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to adapt approach and communication style to different people and situations.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information.
• Achieve team sales objectives by identifying customer needs and promoting products.
• Maintain high standards of customer service and presentation across the shop floor.
• Replenish stock and ensure products are displayed correctly per company standards.
• Process transactions, handle cash, and assist with deliveries as required.
• Use in-store technology and systems to support daily store operations.

Skills

Customer service

Communication

Teamwork

Organisation

Adaptability

Learning mindset

Job description

JD Group is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor in Chester, UK. You will greet customers, help them find products, replenish stock, and maintain high standards of presentation and cleanliness.

Working as part of a supportive team, you will learn store processes, handle transactions, and assist with deliveries while upholding health and safety standards. This role offers a foundation for career growth in retail.