Retail Team Associate – Customer Experience & Growth

JDSPORTS; South Ockendon; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Staff Discount

Bike Discount Scheme

Gym Membership

Personal development opportunities

Apprenticeships and qualifications

Job summary

JD Sports Store in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences and keep displays sharp. You’ll greet customers confidently, check stock with in-store devices, and maintain a well-presented shop floor.

Ideal candidates are enthusiastic, good communicators, and eager to learn in a fast-paced retail environment. The role supports till work, restocking, and following safety guidelines, with a strong team mindset.

Qualifications

• Positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
• Strong communication skills and confidence engaging customers.
• Willingness to learn, take on new tasks, and develop skills in a retail setting.
• Flexibility to work various shifts including weekends, evenings, and busy periods.

Responsibilities

• Welcome customers with energy, help them find products they love.
• Use in-store devices to check stock and support the full customer experience.
• Keep the shop floor clean, tidy, and fully replenished with on-brand displays.
• Assist with till work, restocking, and adhering to safety and store guidelines.

Skills

Customer service

Teamwork

Communication

Flexibility

Job description

JD Sports Store in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences and keep displays sharp. You’ll greet customers confidently, check stock with in-store devices, and maintain a well-presented shop floor.

Ideal candidates are enthusiastic, good communicators, and eager to learn in a fast-paced retail environment. The role supports till work, restocking, and following safety guidelines, with a strong team mindset.