Store Experience Associate

JD Sports Fashion PLC; Stoke-on-Trent; A distancia; GBP 12.000 - 15.000; Jornada completa

Descripción de la vacante

JD Sports Fashion PLC in Stoke-on-Trent is looking for a Store Colleague to help deliver an outstanding customer experience on the shop floor. You’ll greet customers, answer questions, guide purchases, and keep product displays looking sharp.

You’ll work with colleagues to meet sales goals, maintain high service standards, restock shelves, process transactions, and follow health and safety guidelines to ensure a smooth running store.

Formación

• Excellent communication and a friendly, approachable manner.
• Able to adapt style to different customers and colleagues.
• Good organisational skills and ability to manage tasks on the shop floor.

Responsabilidades

• Greet customers and provide product information on the shop floor.
• Identify customer needs and promote suitable products and cross-sell where appropriate.
• Maintain high levels of customer service throughout the shift.
• Keep displays neat, stocked and compliant with company guidelines.
• Process transactions accurately and handle stock replenishment and deliveries.

Conocimientos

Customer engagement

Teamwork

Communication

Organisation

Descripción del empleo

JD Sports Fashion PLC in Stoke-on-Trent is looking for a Store Colleague to help deliver an outstanding customer experience on the shop floor. You’ll greet customers, answer questions, guide purchases, and keep product displays looking sharp.

You’ll work with colleagues to meet sales goals, maintain high service standards, restock shelves, process transactions, and follow health and safety guidelines to ensure a smooth running store.