Store Experience Ambassador – Staff Discount

JDSports; Guildford; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Staff Discount

Personal development opportunities

Job summary

JD Sports in Guildford is seeking a proactive Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, maintain displays, replenish stock, and support daily store operations, including transactions and deliveries.

We value a friendly, collaborative approach and a passion for brands and trends. Join a fast-paced, energetic team and contribute to high presentation standards and excellent service every day.

Qualifications

• Ability to adapt approach and communication style.
• Engage positively with customers and colleagues.
• Good organisational skills and ability to manage tasks.
• Ability to work collaboratively and follow store procedures.
• Willingness to learn new skills and processes.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Achieve team sales objectives by identifying customer needs and promoting suitable products.
• Maintain high standards of customer service and presentation across the shop floor.
• Replenish stock and ensure products are correctly displayed.
• Process transactions, cash handling, and stock processing.
• Use in-store technology to support enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.

Skills

Adaptability

Customer engagement

Organisational skills

Teamwork

Willingness to learn

Job description

JD Sports in Guildford is seeking a proactive Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, maintain displays, replenish stock, and support daily store operations, including transactions and deliveries.

We value a friendly, collaborative approach and a passion for brands and trends. Join a fast-paced, energetic team and contribute to high presentation standards and excellent service every day.