Store Duty Manager - Lead Team, Drive Sales & Service

Heron Foods Limited

Newcastle-under-Lyme

Hybrid

GBP 25,000 - 29,000

Full time

4 days ago
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Benefits offered by this job

10% store discount
24/7 GP access for you and family
Career development programmes (Future
Long-service rewards

Job summary

Heron Foods is seeking a Duty Manager for their Newcastle-under-Lyme store. You will lead and motivate the team, maintain high customer service standards, and ensure the store is clean, stocked, and well-presented.

You will drive sales and profitability while acting as a keyholder when the Store Manager is absent. Join a fast-paced environment where your leadership makes a tangible difference and opportunities for personal growth and development are highlighted through programmes like Future

Qualifications

  • Proven success as a Retail Supervisor, Duty Manager or similar in a fast-paced setting.
  • Strong leadership with the ability to motivate a team.
  • Excellent organisational and customer service focus.

Responsibilities

  • Lead and motivate the team to deliver results.
  • Maintain high standards of customer service and resolve queries.
  • Keep the store clean, well-presented and fully stocked.
  • Drive sales and profitability by managing performance and efficiency.
  • Act as keyholder and take responsibility when Store Manager is absent.

Skills

Leadership
Customer service
Organisational skills
Team motivation
Proactive approach

Job description

Heron Foods is seeking a Duty Manager for their Newcastle-under-Lyme store. You will lead and motivate the team, maintain high customer service standards, and ensure the store is clean, stocked, and well-presented.

You will drive sales and profitability while acting as a keyholder when the Store Manager is absent. Join a fast-paced environment where your leadership makes a tangible difference and opportunities for personal growth and development are highlighted through programmes like Future

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