Store Duty Manager - Lead Team, Drive Sales & Service

Heron Foods Limited; Newcastle-under-Lyme; Hybrid; GBP 25,000 - 29,000; Full time

Benefits offered by this job

10% store discount

24/7 GP access for you and family

Career development programmes (Future

Long-service rewards

Job summary

Heron Foods is seeking a Duty Manager for their Newcastle-under-Lyme store. You will lead and motivate the team, maintain high customer service standards, and ensure the store is clean, stocked, and well-presented.

You will drive sales and profitability while acting as a keyholder when the Store Manager is absent. Join a fast-paced environment where your leadership makes a tangible difference and opportunities for personal growth and development are highlighted through programmes like Future

Qualifications

• Proven success as a Retail Supervisor, Duty Manager or similar in a fast-paced setting.
• Strong leadership with the ability to motivate a team.
• Excellent organisational and customer service focus.

Responsibilities

• Lead and motivate the team to deliver results.
• Maintain high standards of customer service and resolve queries.
• Keep the store clean, well-presented and fully stocked.
• Drive sales and profitability by managing performance and efficiency.
• Act as keyholder and take responsibility when Store Manager is absent.

Skills

Leadership

Customer service

Organisational skills

Team motivation

Proactive approach

Job description

Heron Foods is seeking a Duty Manager for their Newcastle-under-Lyme store. You will lead and motivate the team, maintain high customer service standards, and ensure the store is clean, stocked, and well-presented.

You will drive sales and profitability while acting as a keyholder when the Store Manager is absent. Join a fast-paced environment where your leadership makes a tangible difference and opportunities for personal growth and development are highlighted through programmes like Future