Store Director

Outside The Box Recruitment Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

40% bonus

Commission

Private health insurance

Pension

Job summary

Outside The Box Recruitment Ltd is looking for a Store Director for a prestigious luxury fine watches and jewellery brand in London. The ideal candidate will have over 3 years of experience in luxury retail management, leading a dynamic team while achieving sales targets and nurturing client relationships.

The role includes significant responsibilities such as influencing buying decisions, enhancing store presentation, and planning marketing activities. A competitive salary with additional benefits, including bonuses and private health, is offered.

Qualifications

• Minimum of 3 years experience as Store Director or Multi-site Manager.
• Strong leadership and management skills with teams of 10+.
• Ability to drive sales and achieve targets.

Responsibilities

• Manage and lead store and sales team to achieve targets.
• Cultivate long-term relationships with clients and stakeholders.
• Ensure optimal presentation and merchandising standards.

Skills

Luxury retail management

Sales strategy

Relationship building

Client management

Team leadership

Networking

Event planning

Job description

STORE DIRECTOR – LUXURY FINE WATCHES & JEWELLERY

OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand that specialises in fine watches & fine jewellery. Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites.

We are searching for an experienced STORE DIRECTOR / MULTI‑SITE MANAGER who is currently managing luxury stores ideally in fine watches & jewellery OR luxury fashion, lifestyle, with a passion for fine watches and jewellery. The ability to network, build strong positive working relationships, inspire and convert potential clients & businesses, and lead a dynamic service driven team is crucial.

Role

• Reporting direct to the Head of Retail
• Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff
• Driven to achieve all targets and budgets set for the store
• Influence the buy for all stores
• Network and cultivate long term relationships with all inhouse stakeholders, B2B & B2C
• Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing
• Attend important in-store events and parties
• Ensure appropriate PR activities and optimal VIP support
• Represent the company at various events
• Actively cultivate potential customer groups and business partners
• Effective at business developing
• Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors
• Ideally have your own high net worth client book
• Leads and directs from the front, loves to be on the sales floor (will not suit an office manager)
• An innovator, motivator and driver of the management and sales team to achieve all KPI targets
• Performance manages coaches a leading management team
• Outstanding attention to detail with store standards, presentation and visual merchandising
• Set example of exceptional clientell and CRM
• Plan and organise regular events to enhance sales, branding and long term professional relationships
• Able to thrive under pressure
• Able to ‘think outside the box’ to drive and introduce new ideas and solutions

Ideal Candidate

• Must have a minimum of 3yrs + experience as Store Director / Multi‑site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientell, selling and relationship building are paramount
• A passion for Fine Watches & Fine Jewellery
• Brand ambassador and host
• Drive and ambition to supersede all targets
• Must have gravitas, poise and presence on the sales floor
• Confident to lead events and board meetings
• Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability
• A relationship builder
• Experienced at managing a team of 10+ people
• Passionate about training, developing, and motivating others to success
• A confident leader, positive influencer, with a can‑do attitude
• Must be articulate and have excellent communication skills in both written and spoken English
• Additional languages are desirable but not essential
• Smart and well‑groomed in appearance

Benefits

Additional to salary: 40% bonus, commission, private health with wellbeing, pension, etc.