Store Detective

Mitie; Greater London; On-site; GBP 25,000 - 32,000; Full time

Job summary

Mitie is seeking Mobile Plain Clothes Security Operatives (Store Detectives) to support Asda stores across London and surrounding areas. The role is full-time and involves mobile coverage between sites with a valid SIA licence and strong observation skills.

You will operate covertly and overtly to deter theft, prepare incident reports, and liaise with store staff and police as required. Travel between stores and maintain professional representation of Mitie and Asda.

Qualifications

• Valid SIA Licence (SG/DS/CP) required.
• Previous retail security or store detective experience preferred.
• Strong observational skills and attention to detail.
• Excellent written and verbal communication.
• Confident decision-maker, able to handle conflicts professionally.
• Comfortable using reporting systems and technology.

Responsibilities

• Monitor customer behaviour and identify suspicious activity across multiple sites
• Conduct covert surveillance to detect and prevent theft
• Safely and lawfully detain offenders where appropriate
• Produce clear, accurate incident reports and witness statements
• Liaise with store management, security teams, and local police where required
• Stay up to date with local crime trends and adapt your approach
• Ensure full compliance with SIA regulations and company procedures
• Travel between stores and respond to incidents as needed
• Represent Mitie and Asda with professionalism at all times

Skills

SIA Licence

Retail security

Observation skills

Communication skills

Conflict management

Multisite coordination

Job description

Mobile Plain Clothes Security Operative (Store Detective) - Full Time (London)

Supporting Asda Stores Across Multiple Locations

We\'re looking for experienced Mobile Store Detectives to operate across a network of Asda stores, in London

With flexibility to support additional sites where required.

Contract: Full-Time, Permanent

Travel Requirement

This is a mobile role, so a full UK driving licence and access to your own vehicle is essential.

Mileage is reimbursed:

About the Role

As a Mobile Plain Clothes Security Operative, you\'ll play a critical role in protecting Asda\'s people, property, and profits.

Working across multiple stores, you\'ll operate both covertly and overtly to detect and prevent theft, reduce stock loss, and ensure a safe environment for customers and colleagues.

• Monitor customer behaviour and identify suspicious activity across multiple sites
• Conduct covert surveillance to detect and prevent theft
• Safely and lawfully detain offenders where appropriate
• Produce clear, accurate incident reports and witness statements
• Liaise with store management, security teams, and local police where required
• Stay up to date with local crime trends and adapt your approach
• Ensure full compliance with SIA regulations and company procedures
• Travel between stores and respond to incidents as needed
• Represent Mitie and Asda with professionalism at all times

What We\'re Looking For

• Valid SIA Licence (SG, DS or CP)
• Previous experience in retail security or store detective roles preferred
• Strong observational skills and attention to detail
• Confident decision-maker, able to handle conflict professionally
• Excellent communication skills (written and verbal)
• Comfortable using technology and reporting systems
• High levels of integrity, discretion and professionalism
• Flexible and reliable, with a proactive mindset
• A strong team player who can also work independently