Store Customer Service Associate – Flexible Hours & Benefits

Tesco; Llandudno; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Holiday 20–22 days + bank holidays

Flexible working from day one

Colleague discount of 10%

Pays day weekends 15% extra card

Wellbeing services

Job summary

Tesco has a strong presence across the UK and offers meaningful roles in its stores. This position focuses on delivering excellent customer service, building rapport with shoppers, and working across multiple store areas to ensure smooth operations.

You will be part of a diverse team, with opportunities to grow and contribute to a welcoming customer experience. Tesco emphasises flexibility, store teamwork and values, with benefits and progression opportunities that support colleagues in

Qualifications

• Passion for delivering great service to customers.
• Ability to build rapport so customers leave with a great shopping experience.
• Take initiative and make decisions that benefit customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to foster team spirit and celebrate success.
• Be on time, well presented and ready to represent the Tesco brand.

Responsibilities

• Know your customers and serve them with passion and pride; give great natural service.
• Be passionate and knowledgeable about store products and services.
• Work across the store in service, picking and replenishment areas as required.
• Apply training to work safely, effectively and serve customers brilliantly.
• Make decisions right for customers to meet their needs at the right time.
• Participate in seasonal, community and charity events to create an inclusive atmosphere.
• Be aware of store performance and collaborate to drive service, sales, reduce waste and deliver profit.
• Handle products with care to reach customers in the best condition.
• Represent Tesco values and policies, making everyone feel welcome.

Skills

Customer service

Rapport building

Initiative

Teamwork

Punctuality

Brand ambassador

Job description

Tesco has a strong presence across the UK and offers meaningful roles in its stores. This position focuses on delivering excellent customer service, building rapport with shoppers, and working across multiple store areas to ensure smooth operations.

You will be part of a diverse team, with opportunities to grow and contribute to a welcoming customer experience. Tesco emphasises flexibility, store teamwork and values, with benefits and progression opportunities that support colleagues in