Customer Service Associate — Flexible Hours & Benefits

Tesco; Hitchin; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Discounts and clubcard

Job summary

Tesco Colleague role across our stores offers flexible hours with a guaranteed minimum weekly commitment. You will be at the heart of our store, serving customers with pride and building rapport within a diverse team.

Shifts are scheduled within predefined availability windows, with three weeks’ notice of when you will work. You must be over 18 to apply, and Tesco offers a range of benefits and career opportunities.

Qualifications

• Passion for delivering great service
• Ability to build rapport with customers
• Take initiative and make decisions
• Work well within a team
• Be at work on time, well presented and ready to be a brand ambassador

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service
• Working across the store in our service, picking and replenishment areas where required
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit
• Handling products with care to maintain quality and ensure they reach customers in the best condition
• Being myself, living our values, making everyone feel welcome and always following our policies
• At times, you may be required to accept deliveries into the store

Skills

Customer service

Teamwork

Communication

Reliability

Job description

Tesco Colleague role across our stores offers flexible hours with a guaranteed minimum weekly commitment. You will be at the heart of our store, serving customers with pride and building rapport within a diverse team.

Shifts are scheduled within predefined availability windows, with three weeks’ notice of when you will work. You must be over 18 to apply, and Tesco offers a range of benefits and career opportunities.