Retail Customer Associate: Flexible Hours & Benefits

Tesco; Burnley; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Holiday entitlement 20–22 days

Flexible working

Colleague discount

Wellbeing resources

Life cover

Pension matching

Uniform provided

Cycle to work

Job summary

Tesco is seeking a polite and energetic colleague to join our UK stores. You will help serve customers with a smile, learn our products, and become part of a diverse team focused on great service.

Hours are scheduled around weekly windows with flexible options and strong support for work-life balance. We offer development, a competitive hourly rate starting and progression, staff discounts, and benefits such as holiday entitlement and pension.

Qualifications

• A passion for delivering great service
• Ability to build rapport with customers
• Take initiative and make decisions
• Work well within a team and communicate openly
• Build relationships to create team spirit
• Be on time, well presented and brand ambassador

Responsibilities

• Know your customers and serve them with passion and pride
• Be passionate and knowledgeable about store products and services
• Work across the store in service, picking and replenishment areas as required
• Apply training to work safely, effectively and serve customers brilliantly
• Make decisions that are right for customers and meet their needs
• Participate in seasonal, community and charity events
• Understand store performance and support drive for service and sales
• Handle products with care to maintain quality and reach customers in good condition
• Follow company policies and be welcoming to everyone
• Assist with deliveries when required

Skills

Customer service

Communication

Teamwork

Brand ambassador

Job description

Tesco is seeking a polite and energetic colleague to join our UK stores. You will help serve customers with a smile, learn our products, and become part of a diverse team focused on great service.

Hours are scheduled around weekly windows with flexible options and strong support for work-life balance. We offer development, a competitive hourly rate starting and progression, staff discounts, and benefits such as holiday entitlement and pension.