Store Customer Service Associate | Flexible Hours

Tesco; Hook; On-site; GBP 19,000 - 21,000; Part time

Job summary

Tesco Colleague roles put customers first across our stores. You'll be part of a friendly, inclusive team, delivering confident service and flexible support across shelves, checkout, and online order picking.

Starting pay is £13.70 per hour, rising to £14.97 in M25 stores, with a guaranteed minimum 16 hours per week. We welcome applications from varied backgrounds and offer opportunities to grow within Tesco.

Qualifications

• Providing friendly, natural service and getting to know customers.
• Being confident with Tesco products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.

Skills

Customer service

Product knowledge

Teamwork

Communication

Flexibility

Job description

Tesco Colleague roles put customers first across our stores. You'll be part of a friendly, inclusive team, delivering confident service and flexible support across shelves, checkout, and online order picking.

Starting pay is £13.70 per hour, rising to £14.97 in M25 stores, with a guaranteed minimum 16 hours per week. We welcome applications from varied backgrounds and offer opportunities to grow within Tesco.