Customer-Focused Store Colleague | Flexible Hours & Benefits

Tesco; Addlestone; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday allowance 20–22 days

Flexible working options

Colleague Clubcard discounts

Wellbeing services

Life cover & pension

Job summary

Tesco Colleague role in the UK offers variety, customer service focus and a supportive team. You’ll be scheduled with three weeks' notice, receive a minimum of 16 guaranteed hours per week (12 on request), and work within the provided availability windows.

Pay starts from £13.28 per hour, rising to £14.55 in stores within the M25, with additional location-based payments possible. Join a diverse team, help shoppers, stock and serve with pride.

Qualifications

• Passion for delivering great service.
• Ability to build rapport with customers.
• Take initiative and make decisions.
• Work well within a team and communicate openly.
• Be on time, well presented and ready to be a brand ambassador.

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.

Skills

Customer service

Teamwork

Initiative

Time management

Brand ambassador

Job description

Tesco Colleague role in the UK offers variety, customer service focus and a supportive team. You’ll be scheduled with three weeks' notice, receive a minimum of 16 guaranteed hours per week (12 on request), and work within the provided availability windows.

Pay starts from £13.28 per hour, rising to £14.55 in stores within the M25, with additional location-based payments possible. Join a diverse team, help shoppers, stock and serve with pride.