In-Store Customer Service Associate — Flexible Hours

Tesco; Cilfrew; On-site; GBP 18,000 - 21,000; Full time

Job summary

Tesco is hiring a Store Colleague in the United Kingdom. The role focuses on friendly customer service, product knowledge, and flexible support across the store—from shelf replenishment to checkout service and online order picking.

Starting pay is £13.28 per hour, rising to £14.55 in stores within the M25. A minimum of 16 hours per week is guaranteed, with roles from 12 hours also available. We foster an inclusive team and opportunities to grow.

Qualifications

• Must be over 18 for this role.
• Passions for delivering great service with a smile.
• Build rapport to ensure customers have a great experience.
• Use initiative and make the right decisions for customers.
• Work well in a team and communicate openly.

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Being confident with products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout, online order picking, and occasional delivery assistance.
• Making customer-focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and store performance.

Skills

Customer service

Teamwork

Communication

Initiative

Job description

Tesco is hiring a Store Colleague in the United Kingdom. The role focuses on friendly customer service, product knowledge, and flexible support across the store—from shelf replenishment to checkout service and online order picking.

Starting pay is £13.28 per hour, rising to £14.55 in stores within the M25. A minimum of 16 hours per week is guaranteed, with roles from 12 hours also available. We foster an inclusive team and opportunities to grow.