Store Customer Assistant — Fast-Paced, Customer‑First Service

Retail; Chatham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury's share schemes

Other Retail savings

Cycle to work

Health/Dental cash plans

Employee Assistance Programme

Pay advance

Job summary

Sainsbury's is hiring a Customer Assistant to support store teams in delivering friendly, efficient service to customers. You’ll learn product ranges, help shoppers, and keep shelves clean and well-presented.

You'll work across roles, use digital tools to assist customers, and enjoy development opportunities within a long-standing retailer that values guest experience and teamwork. Benefits include competitive rewards, flexible hours, and training that helps you grow with the business within a

Qualifications

• Friendly, welcoming attitude with enthusiasm for helping customers.
• Thrives in a fast-paced, physical retail environment.
• Team player who supports colleagues and adapts to change.
• Willingness to learn and use new digital tools.

Responsibilities

• Put customers first with friendly, helpful service.
• Assist with shelving, stock checks and order picking.
• Use digital tools to enhance the shopping experience.
• Keep shelves tidy and store layout well-presented.
• Learn products and promotions to make helpful recommendations.

Skills

Customer service

Teamwork

Digital tools

Stock handling

Job description

Sainsbury's is hiring a Customer Assistant to support store teams in delivering friendly, efficient service to customers. You’ll learn product ranges, help shoppers, and keep shelves clean and well-presented.

You'll work across roles, use digital tools to assist customers, and enjoy development opportunities within a long-standing retailer that values guest experience and teamwork. Benefits include competitive rewards, flexible hours, and training that helps you grow with the business within a