Retail Customer Assistant: Fast-Paced & Customer-Focused

Sainsbury's; Ballymena; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Share schemes

Retail discounts

Wellbeing programs

Job summary

Sainsbury's is seeking a Customer Assistant to help run our stores smoothly and put customers first. You’ll join a friendly, fast-paced team, assist with shelf replenishment, checkout support, and stock handling, using digital tools to improve service.

You will learn our products, promotions and processes to confidently assist customers and contribute to a welcoming shopping environment.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrives in a fast-paced, physical environment and is a committed team player.
• Willingness to work across the store and take on new challenges.
• Able to learn and use new digital tools to improve customer service.

Responsibilities

• Put customers first and make them feel valued with friendly, helpful service.
• Assist in filling shelves, picking orders, serving customers or selling products.
• Use digital tools to perform tasks and enhance the customer experience.
• Keep shelves tidy, and move stock safely and efficiently.
• Build knowledge of products, services and promotions to make informed recommendations.

Skills

Customer service

Team player

Friendly demeanor

Flexibility

Digital tools fluency

Job description

Sainsbury's is seeking a Customer Assistant to help run our stores smoothly and put customers first. You’ll join a friendly, fast-paced team, assist with shelf replenishment, checkout support, and stock handling, using digital tools to improve service.

You will learn our products, promotions and processes to confidently assist customers and contribute to a welcoming shopping environment.