Store Communications Manager

Sally Europe; Bracknell; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Store Communications Manager to bridge the Central Operations team and retail stores across Europe. In this hybrid role, you will drive clear messaging, champion operational excellence, and empower store teams. Your ability to simplify complex information and foster collaboration will be key in creating a vibrant, inclusive workplace. If you thrive in a dynamic environment and are eager to make a meaningful impact, this opportunity is perfect for you.

Qualifications

• Strong experience in store operations and communication, ideally in retail.
• Excellent written and verbal communication skills.
• Ability to simplify complex information into clear messaging.

Responsibilities

• Lead and manage all communications to stores and district managers.
• Own the store communications calendar and SharePoint content.
• Collaborate across departments to align messaging with business strategy.

Skills

Store Operations Experience

Communication Skills

Collaboration

Information Simplification

Job description

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Are you a natural communicator with a passion for clarity, consistency, and connection? Join us at Sally Europe, where we're on a mission to inspire a more colourful, confident, and welcoming world.

As our Store Communications Manager, you’ll be the vital link between our Central Operations team and hundreds of retail stores across Europe. You'll drive clear and timely messaging, champion operational excellence, and ensure our store teams feel informed, supported, and empowered to succeed.

This is a hybrid position - we are office based 3 days per week.

What You’ll Do

• Lead and manage all communications to stores and district managers
• Own the store communications calendar and SharePoint content
• Collaborate across departments to align messaging with business strategy
• Build feedback loops with store teams and act on what you hear
• Visit stores to stay connected and grounded in their real-world needs
• Support the wider Operations team and step in for your manager when needed

What You’ll Bring

• Strong experience in store operations and communication, ideally in retail
• Excellent written and verbal communication skills
• A collaborative mindset – you love working across teams
• Ability to simplify complex information and turn it into clear, useful messaging
• A flexible, curious, and people-focused approach

Our Values

Be Yourself – everyone’s welcome here

Be an Inspiration – share your spark

Be Bold – take action, make change

Be an Owner – take pride in what you do

Be Part of Something Bigger – care for each other and our planet

Sound like a good fit?

We’d love to hear from you. Apply now and add colour to your career

We welcome applications from everyone and are committed to fostering an inclusive workplace where diversity is celebrated. As part of our culture to 'add colour to the world,' we ensure fair treatment for all, regardless of age, disability, gender, marital status, pregnancy, race, religion, or sexual orientation.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail

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