Store Colleague - General

TN United Kingdom; Cwmbran; On-site; GBP 20,000 - 28,000; Full time

Job summary

An established industry player is looking for an enthusiastic Sales Assistant to enhance the shopping experience for customers. This role involves providing exceptional customer service, maintaining stock standards, and collaborating with team members to achieve sales targets. The ideal candidate will thrive in a fast-paced retail environment and view challenges as opportunities for growth. Join a team that values career development and offers a dynamic work atmosphere where your contributions can make a significant impact.

Qualifications

• Positive attitude in a fast-paced retail environment.
• Enthusiasm for personal and professional development.

Responsibilities

• Provide exceptional customer service to ensure satisfaction.
• Collaborate with team members to achieve sales targets.
• Replenish stock levels promptly to maintain availability.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Flexibility

Job description

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We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. JD Group offers affluent opportunities for career development and is the ideal place for motivated individuals interested in progression and career growth.

Responsibilities:

1. Provide knowledgeable and seamless customer service to all customers entering the store.
2. Maintain clean and tidy stock standards on the shop floor at all times.
3. Collaborate with team members to achieve sales and KPI targets by staying informed on current trends, in-store promotions, and evolving store processes.
4. Drive sales to meet or exceed targets.
5. Utilize in-store devices to showcase the full product range.
6. Offer alternatives and add-on sales opportunities to customers.
7. Replenish stock levels as needed, ensuring the full product range is available on the shop floor.
8. Ensure products are correctly priced.
9. Deputize for other staff, work within departments, or perform other duties as required.
10. Represent JD Sports professionally at all times.
11. Work safely and responsibly.

Role Objectives and KPIs:

• Provide exceptional customer service to ensure satisfaction and retention.
• Actively support the store in meeting and exceeding financial goals through sales.
• Replenish stock promptly and accurately to maintain product availability.

Skills and Experience:

• A positive attitude towards a fast-paced, customer-focused retail environment.
• Enthusiasm for viewing challenges as opportunities for personal and professional development.
• Strong interpersonal and communication skills, thriving in social interactions with customers.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.