Store Colleague - Customer Experience & Sales (Discount)

JD Sports Fashion PLC; Epsom; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Staff discount on JD Group brands

Personal development opportunities

Job summary

JD Sports Fashion PLC on the United Kingdom job market is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and uphold our high service and presentation standards.

A positive attitude and strong teamwork will help run the store smoothly and showcase the JD way of doing business. Joining JD means learning new skills and progressing your career in a fast-paced, fashion-forward environment that

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Adaptability

Customer engagement

Organisation

Collaboration

Learning and processes

Job description

JD Sports Fashion PLC on the United Kingdom job market is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and uphold our high service and presentation standards.

A positive attitude and strong teamwork will help run the store smoothly and showcase the JD way of doing business. Joining JD means learning new skills and progressing your career in a fast-paced, fashion-forward environment that