Store Colleague

GO Outdoors LTD; Warrington; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading outdoor retailer in Warrington is seeking a Sales Assistant to deliver exceptional customer service and drive sales. The ideal candidate will thrive in a fast-paced retail environment, demonstrating excellent communication skills and a positive attitude. Opportunities for career development and various employee benefits are provided, including discounts and health services.

Benefits

25% discount on products

Exclusive deals via TELUS Health

Access to counselling services

Health cash plans

Internal development courses

Opportunities for apprenticeships

Discounted gym memberships

Qualifications

• Enthusiasm for personal development and learning new skills.

Responsibilities

• Provide outstanding customer service and understand customer needs.
• Drive and exceed sales targets using in-store devices.
• Maintain high visual and merchandising standards.

Skills

Positive attitude

Interpersonal skills

Communication skills

Flexibility

Job description

Go Outdoors - 1359 Warrington, Wilson Patten Street, Warrington, United Kingdom

Req #1491

Date: 12 May 2025

About Us

At GO Outdoors, our purpose is clear: “to inspire and equip everyone for life outdoors.” We believe in the positive benefits of outdoor activities, from daily dog walks to hiking Ben Nevis, horse riding, or cold water therapy. We provide the best outdoor equipment at guaranteed low prices. Our values—‘One Team’, ‘Responsibility’, ‘Passion’, and ‘Integrity’—guide us daily, aiming to be ‘the nation’s favourite outdoor retailer’. If you share our passion and want to make a difference, join our team and be part of something ‘unbeatable’!

Role Overview

We are seeking an enthusiastic Sales Assistant to deliver an exceptional shopping experience. With opportunities for career development, JD Group is ideal for motivated individuals eager to grow their careers.

Responsibilities

1. Provide outstanding customer service by greeting customers warmly and understanding their needs.
2. Drive and exceed sales targets using in-store devices and maximizing product sales, including add-ons.
3. Maintain high visual and merchandising standards, ensuring the shop floor is clean, stocked, and displays are organized according to brand guidelines.
4. Support store operations by assisting in various departments, representing the company professionally, and following safety guidelines.
5. Accurately process sales transactions, including cash and card payments.
6. Upsell and cross-sell products to maximize sales opportunities.
7. Keep stock levels optimal and shelves appealing.
8. Address customer queries professionally and resolve issues promptly.
9. Work collaboratively with team members to meet store targets.

Role Objectives and KPIs

• Achieve or exceed monthly sales targets.
• Meet KPIs such as Units, Conversion Rate, ATV, UPT, and Net Promoter Score.
• Ensure stock is replenished and displays are maintained.

Skills and Experience

• Positive attitude in a fast-paced retail environment.
• Enthusiasm for personal development and learning new skills.
• Excellent interpersonal and communication skills.
• Flexibility to work various shifts, including weekends and holidays.

Employee Benefits

• 25% discount on a wide range of products in-store and online across JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors.
• Exclusive deals and discounts via TELUS Health platform.
• Access to counselling, digital health, and well-being services.
• Health cash plans and internal development courses.
• Opportunities for apprenticeships and nationally recognized qualifications.
• Discounted gym memberships at JD Gyms.
• Participation in colleague networks and volunteer initiatives.

Due to high application volumes, if you do not hear within two weeks, your application was unsuccessful. Successful candidates will be contacted for an initial meeting and subsequently invited for an interview. Thank you for your interest.