Store Colleague

TN United Kingdom; Walsall; On-site; GBP 20,000 - 25,000; Full time

Job summary

Ein etabliertes Unternehmen im Einzelhandel sucht einen motivierten Verkaufsassistenten, der eine Schlüsselrolle bei der Bereitstellung eines außergewöhnlichen Einkaufserlebnisses spielt. Diese spannende Position bietet zahlreiche Möglichkeiten zur beruflichen Weiterentwicklung und erfordert eine positive Einstellung sowie hervorragende Kommunikationsfähigkeiten. Wenn Sie gerne in einem dynamischen Umfeld arbeiten und Herausforderungen als Chancen sehen, könnte dies die perfekte Gelegenheit für Sie sein. Nutzen Sie die Chance, Teil eines Teams zu werden, das sich für Kundenservice und Verkaufserfolge einsetzt.

Benefits

25% Rabatt auf Produkte

Exklusive Angebote und Rabatte

Zugang zu Beratungsdiensten

Gesundheitspläne

Entwicklungskurse

Zugang zu Ausbildungen

Rabattierte Fitnessstudio-Mitgliedschaften

Zugang zu Kollegennetzwerken

Freiwilligenmöglichkeiten

Arbeitgeber-Engagement-Foren

Qualifications

• Positive Einstellung zu einem kundenorientierten Einzelhandelsumfeld.
• Fähigkeit, Herausforderungen als Chancen für persönliches Wachstum zu sehen.

Responsibilities

• Bieten Sie außergewöhnlichen Kundenservice und begrüßen Sie die Kunden herzlich.
• Übertreffen Sie Verkaufsziele durch effektive Verkaufsstrategien.

Skills

Kundenservice

Verkaufskompetenz

Kommunikationsfähigkeiten

Flexibilität

Job description

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Job Title: Sales Assistant

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities:

1. Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
2. Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
3. Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
4. Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
5. Process sales transactions, including cash handling and card payments accurately.
6. Upsell and cross-sell products to maximise sales opportunities.
7. Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
8. Address and resolve customer queries in a professional manner.
9. Work closely with other sales assistants and team members to achieve store targets.

Role Objectives and KPIs:

1. Contribute to achieving or exceeding the store's monthly sales target.
2. Drive all additional KPIs including Units, Conversion, ATV, UPT.
3. Achieve upselling or cross-selling targets.
4. Maintain a high Net Promoter Score.
5. Ensure all stock on the shop floor is fully replenished.

Skills and Experience:

• A positive attitude towards a fast-paced, customer-focused retail environment.
• An ability to enthusiastically view challenges as opportunities for personal and career growth, and to learn new skills.
• Confident interpersonal and communication skills with the ability to engage with customers effectively.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.

Benefits:

• Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
• Exclusive deals and discounts from retail and hospitality businesses through our online benefits platform (TELUS Health).
• Access to counselling services, digital health, and well-being advice via TELUS Health.
• Health cash plans.
• Wide range of internal development courses to support personal and professional growth.
• Access to apprenticeships & accredited qualifications — Earn while you learn and gain nationally recognized qualifications (England Only).
• Discounted gym memberships at JD Gyms.
• Access to colleague networks for shared experiences and support initiatives that drive positive change.
• Opportunities to volunteer and contribute to JD Foundation.
• Employer engagement forums to influence positive change.