Store Assistant Manager — Lead Team, Improve Service & Profits

Screwfix Direct Ltd.; Halstead; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave

20% discount with Screwfix and B&Q

Annual bonus scheme

Pension scheme

Healthcare

Share Save Scheme

Training and development

Job summary

Screwfix is seeking an Assistant Manager to support the Retail Branch Manager, ensuring excellent customer service and smooth store operations. You’ll contribute to standards, motivate the team, manage budgets and payroll, and help maximise profits while delivering a great customer experience.

The role offers training, varied shifts, and a clear path for development within Screwfix’s growing store network. A hands-on leader who cares about customers will thrive here.

Qualifications

• Experienced in management and wanting to take your career to the next level
• Instinctive in knowing what our customers want, you go all out to deliver
• Extremely driven, leading you to hit targets and inspire those around you
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable & honest

Responsibilities

• Store standards – alongside the retail Branch Manager, you’ll make sure everything runs smoothly, from front of house to the warehouse. Rolling up your sleeves to keep standards high
• Inspire your team – you’ll be hands on and lead by example, motivating your team to give a great customer experience
• Store management – budgets, Rota’s and Payroll, P&L analysis, managing stock and improving profits are all part of your role.

Skills

People management

Customer service

Leadership

Target driven

Problem solving

Communication

Job description

Screwfix is seeking an Assistant Manager to support the Retail Branch Manager, ensuring excellent customer service and smooth store operations. You’ll contribute to standards, motivate the team, manage budgets and payroll, and help maximise profits while delivering a great customer experience.

The role offers training, varied shifts, and a clear path for development within Screwfix’s growing store network. A hands-on leader who cares about customers will thrive here.