Assistant Store Manager – Lead Team & Customer Experience

Screwfix; Waltham Cross; On-site; GBP 22,000 - 29,000; Part time

Benefits offered by this job

28 days annual leave

Discount on Screwfix products

Annual bonus scheme

Pension scheme

Training & development

Job summary

Screwfix is looking for an Assistant Manager to support store operations and lead a team in a busy retail environment. The role involves ensuring excellent customer service, managing day-to-day store performance and contributing to a positive, productive workplace.

The position offers an opportunity for career progression with training and varied shift patterns. Part-time applications are welcome, with a minimum of 22.5 hours over 3 days, and a competitive salary with benefits.

Qualifications

• Experience in retail management and supervising a team.
• Strong customer service orientation and communication skills.
• Proven ability to drive performance and hit targets.
• Demonstrates initiative, continuous improvement mindset and a positive attitude.
• Friendly, flexible, reliable and honest.

Responsibilities

• Store standards – support the Retail Branch Manager to ensure smooth operations from front of house to the warehouse.
• Inspire your team by leading by example and delivering great customer experiences.
• Store management tasks including budgets, staff rotas, payroll, P&L analysis, stock management and profitability.

Skills

Management experience

Customer service focus

Target-driven

People leadership

Flexible

Reliability

Job description

Screwfix is looking for an Assistant Manager to support store operations and lead a team in a busy retail environment. The role involves ensuring excellent customer service, managing day-to-day store performance and contributing to a positive, productive workplace.

The position offers an opportunity for career progression with training and varied shift patterns. Part-time applications are welcome, with a minimum of 22.5 hours over 3 days, and a competitive salary with benefits.